JACKSON — Consumers Energy crews worked overnight to continue restoring power after two waves of late December winter weather across Michigan impacted nearly 230,000 customers.
The company said lights were back on for almost 90% of customers as of Tuesday, Dec. 30, 2025, in Jackson.
“We understand how frustrating it is to be without power and we thank customers for their patience as our crews continue working around the clock to get the power restored,” Norm Kapala, one of Consumers Energy’s officers in charge for restoration, said. Kapala said crews from six states and Canada joined Consumers Energy crews.
Consumers Energy said it deployed nearly 630 crews Tuesday and has a goal to restore power to all communities, including the hardest hit areas in Northwest and Mid-Michigan, by the end of the day Wednesday, Dec. 31.
Customers can check outage status at www.ConsumersEnergy.com/OutageCenter. Customers can also sign up for outage alerts and restoration times sent to a phone, email or text message by texting “REG” to 232273 or visiting www.ConsumersEnergy.com/alerts.
“The back-to-back winter weather felt across the state was damaging but now that the winds have died down, crews are able to be out in the field in full force responding to outages,” Kapala said. “For anyone that needs to travel, we encourage you to please keep our co-workers and their safety top of mind.”
Consumers Energy urged the public to follow safety tips, including slowing down or stopping near crews working along roadsides, staying at least 25 feet away from downed power lines and reporting unguarded downed lines by calling 9-1-1 and Consumers Energy at 800-477-5050.
The company said falsely calling in downed lines slows the restoration process. It also warned against using a generator in an attached garage, basement, enclosed patio or near air intakes, saying it could produce hazardous levels of carbon monoxide.
Consumers Energy said it will trim or remove trees interfering with electric restoration activities, and debris cleanup from tree trimming or removal during a storm emergency is the responsibility of individual property owners once it is safe to do so.
The company said crews will reconnect service wires to a home or business if a mast holding electric service wires has been damaged or torn away, but only a licensed electrician can repair or replace a mast or a cable.