LANSING — As Michigan continues to endure severe weather, Michigan Attorney General Dana Nessel is urging residents to utilize the Department of Attorney General’s Power Outage Credit Feedback & Inquiry Form to report extended power outages or to inquire about overdue outage credits.
Over the weekend, severe thunderstorms and high winds swept across the Lower Peninsula, while parts of Northern Michigan were hit with an ice storm. More severe weather is expected throughout the State today.
“The severe weather hitting our state has disrupted the lives of countless Michigan residents and businesses,” Nessel said. “While dealing with the aftermath can be overwhelming, making sure you receive the credits you’re owed should be one less thing to worry about. I encourage anyone affected by extended power outages to take advantage of available resources and fill out our credit outage inquiry form.”
The Power Outage Credit Feedback & Inquiry Form provides an outlet for feedback to help the Attorney General track outage-related trends and patterns to help with her ratepayer advocacy. Consumers who believe they were owed a credit for a power outage, but didn’t receive it, or received less than they believe they were owed, are also encouraged to complete the form. The form is available for both residential and business customers.
The form can be found at the Department of Attorney General Utilities page. The webpage also includes:
- Updated information on outage credit criteria for utilities regulated by the Michigan Public Service Commission (MPSC).
- Links for residents to attend meetings of, or file their own comments before, the MPSC.
- Links to the 2023 Utility Performance Report so residents can see how their provider ranks.
- Frequently Asked Questions so consumers know who to contact with concerns, how rates are determined, what options are available to consumers, and more.
- A video highlighting the Utilities Imposter Scam.